THE SUPPORT CENTER

Less friction.
A clearer next step.

Find a practical answer, work through a checklist or learn how a product behaves.

FIND YOUR TOPIC

Start with what you’re trying to do.

Getting started

Understand the products, their availability and the current access route.

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Paper Trading

Installation, Discord sign-in, virtual balances and supported platforms.

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PrePump

Original signals, Free milestones and performance methodology.

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Account & access

A missing panel or expired product session? Start with the existing authentication checklist.

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COMMON QUESTIONS

An answer before a ticket.

Is CKY Tools a wallet?

No. CKY Tools presents focused software products. Paper Trading uses virtual capital, while PrePump provides market information.

Does Free include the original PrePump call?

No. The early route receives the original qualified alert. Free follows eligible verified milestones from 2X and later reports.

Does an ATH multiple represent profit?

No. It describes a verified market-cap observation relative to the original signal. It does not prove that a trade was executed.

Can I download the extension here?

The current package is distributed through the existing authorised route. This site provides installation instructions, without an unapproved download.

Is CKY Futures available?

CKY Futures is coming soon. Its focus is setup analysis and risk structure. No public execution functionality is offered here.

Can I use the Developer API today?

Public Developer API access is not open. The product page describes the direction without exposing private interfaces.

REPORT A BUG

Help us reproduce it.

Prepare the product version, browser, platform and exact steps. Describe the expected behaviour and what actually happened. Remove account details and secrets from any attachment.

Support intake · coming soon

No ticket is created and no contact information is collected. A handling workflow must be approved first.

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